About Allward

We work for the businesses that enterprise technology overlooks.

Allward builds and runs AI agents for owner-run companies of roughly 10 to 200 people. We do it in person, one job at a time, and we stay responsible for the work.

I

Who gets overlooked

A company of forty people that makes doors, or panels, or machined parts is too small to interest an enterprise software vendor and too particular for software off the shelf. Nobody sends a team to learn how it works. The automation large companies take for granted arrives there late, if it arrives at all, and usually as a product someone in the office is expected to learn on top of their job.

These are serious businesses. They make real things, meet a payroll and know their trade cold. What they don't have is spare people.

Roughly 10 to 200 people. Big enough to have an office, small enough that the owner still signs the cheques.

II

Where the work goes wrong

Work goes wrong where it changes hands.

The quote says charcoal powder coat and the order arrives with the finish left blank. The traveller goes out to the floor without the latest drawing revision. The packing slip says ninety-six and the supplier's invoice says a hundred. An invoice turns sixty days old on the aging report and nobody has made the phone call, because the person who would make it is also answering the phones and chasing a late delivery.

Most offices like this are held together by one person who knows where everything is. When that person is away, things slip. None of it makes a scene. Paperwork leaks money a little at a time, and the loss rarely shows up as a line anyone can point to.

Examples for illustration. Not any customer's records.

A traveller is the sheet that follows a job across the shop floor. Every trade has its own version of it.

III

Why we run it ourselves

We believe an owner should be able to gain operating capacity without becoming an AI engineer, replacing their systems or hiring a technical team.

So we don't sell software to learn. We build an agent for one job, connect it to the systems the business already uses, and then we run it, watch it and fix it. The people in the business see the work, approve it, give instructions, and pause or adjust the agent when they want to. The technical operation is ours. So is the responsibility when something is wrong.

We build them, we run them, and we answer for them.

IV

Why in person

The way a job is really done is seldom written down. It lives in the head of whoever does it, in the notes on a traveller, in knowing which supplier's packing slips can be trusted. A questionnaire won't find it.

So we go to the business. We sit with the people who do the job, with their documents in front of us, and learn it from them. That is why we are starting close to home, where we can be there in person.

Custom manufacturers come first. Distributors, contractors and repair businesses run on the same handoffs, and we intend to work with them next.

Principles

What we hold ourselves to.

  1. 01

    We start with one job.

    One agent with one assigned job, tested against your own past records before it touches live work. We widen it only if you want us to.

  2. 02

    A person approves what leaves the business.

    At the start, nothing goes out to a customer or a supplier without approval from someone you name. That changes only when you authorise it.

  3. 03

    We work in the systems you have.

    Your ERP, your spreadsheets, your email. Nothing is replaced.

  4. 04

    We say what we don't do.

    If a job is a poor fit for an agent, we tell you at the start. You won't get a figure from us that we can't stand behind.

  5. 05

    We answer for it.

    When an agent gets something wrong, it is ours to find, explain and fix.

Where we are

Greater Toronto Area. First pilots now.

Allward is new. We are entering our first pilots with custom manufacturers in the Greater Toronto Area, among them fabricators, door and window makers, panel builders and machine shops.

We have no customer list to show you yet. What we can show you is how we work, and we would sooner do that in your office than on a slide.

BURLINGTON OAKVILLE MILTON MISSISSAUGA BRAMPTON ETOBICOKE VAUGHAN TORONTO MARKHAM SCARBOROUGH PICKERING LAKE ONTARIO N
Fig. 1 The region, drawn plainly and not to scale. Places are named for orientation only. There are no customers to mark on it yet.
PLAN · AS TIGHTENED PAINT LINE WITNESS MARKDWG 001 ALLWARDNOT TO SCALE
Fig. 2 A witness mark on a bolted joint. If the bolt turns, the line breaks.
The name and the mark

The stripe on our name is a witness mark.

When a fitter tightens a bolt that matters, they put a line of paint across the bolt and the part it holds. The line means done, checked, and still true. If anything shifts, the line breaks, and anyone walking past can see it.

Paperwork has never had one. An order can sit wrong for a week and look exactly like one that is right. Putting that line on the work that passes through an office is the job we named the company for. The ward in Allward is the old sense of the word, which is to look after something.

Have us in.

If any of this sounds like your office, write to us. We will come by, look at one job with the people who do it, and tell you plainly whether an agent would help.

Have us inHow it works

AllwardGreater Toronto Area · hello@allward.ai